Term & Conditions

Website: www.hspmart.com
Company: HSP Office Basics Pvt. Ltd.

Welcome to HSP Mart — operated by HSP Office Basics Pvt. Ltd. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from www.hspmart.com, you agree to these Terms in full. Please read them carefully before using our website.

1. General

By using this website, you acknowledge that you are at least 18 years of age or have the consent of a parent, guardian, or authorized representative.
These Terms supersede all previous agreements. HSP Mart reserves the right to update, modify, or replace these Terms at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

2. Definitions

  • “Company” refers to HSP Office Basics Pvt. Ltd.

  • “Website” means www.hspmart.com.

  • “User” / “Customer” / “You” means any person or entity using the website or placing an order.

  • “Products” refers to all goods and services listed for sale on our website.

3. Online Purchases

  • Prices are listed in Indian Rupees (INR) and are subject to change without notice.

  • By placing an order, you agree to purchase the selected product(s) and complete the transaction.

  • Orders may be cancelled if there are pricing errors, limited stock availability, or fraud concerns.

  • In case of non-delivery due to an incorrect address or user error, re-delivery costs will apply.

  • HSP Mart is not responsible for delays due to events beyond our control (e.g. fire, flood, natural disasters, strikes, or logistics disruptions).

4. Product Information & Warranty

All products are sold subject to their manufacturer’s warranty and terms.
HSP Mart does not accept responsibility for product misuse, defects, or damages caused after delivery.
Product details are based on manufacturer-provided data and may change without prior notice.

5. Payment

We accept multiple payment methods including:
Net Banking, Debit/Credit Cards, UPI, Wallets, NEFT/RTGS, and Demand Drafts.
HSP Mart shall not be liable for any transaction failure, decline, or delay due to bank or payment gateway issues.

6. Cancellations & Refunds

  • Orders not yet processed may be cancelled and fully refunded.

  • Orders already shipped cannot be cancelled.

  • Refunds will be initiated through the original payment method within the standard processing time.

  • HSP Mart reserves the right to cancel any order at its discretion and refund the amount if applicable.

For more details, please refer to our Refund & Cancellation Policy.

7. Intellectual Property

All content, text, graphics, logos, product images, and software on www.hspmart.com are the exclusive property of HSP Office Basics Pvt. Ltd.
No part of this website may be copied, distributed, modified, or reused without prior written consent.

8. User Responsibilities

Users agree to:

  • Provide accurate and truthful information during registration or checkout.

  • Use the website for lawful purposes only.

  • Not attempt to disrupt, damage, or hack the website in any way.

Violation of these terms may result in suspension, legal action, or permanent account termination.

9. Limitation of Liability

HSP Office Basics Pvt. Ltd. shall not be liable for:

  • Any indirect, incidental, or consequential damages.

  • Product misuse or defects covered under the manufacturer’s warranty.

  • Delays or non-delivery caused by factors outside our control.

Our total liability, in any case, shall not exceed the total cost of the product(s) in question.

10. Indemnification

You agree to indemnify and hold harmless HSP Office Basics Pvt. Ltd., its employees, directors, and agents from any claims, damages, losses, or expenses arising from your use of the website or breach of these Terms.

11. Jurisdiction & Governing Law

These Terms shall be governed by the laws of India.
All disputes shall be subject to the exclusive jurisdiction of the courts in Delhi, India.
Any dispute shall be referred to arbitration under the Arbitration and Conciliation Act, 1996, presided over by a sole arbitrator appointed by HSP Office Basics Pvt. Ltd.

12. Termination

HSP Mart reserves the right to terminate your access to the website at any time without notice. Upon termination, you must cease all use of the site and destroy any materials downloaded or printed.

13. Contact Information

For any queries or assistance, please contact:
📞 +91-9999044222 (Mon–Sat, 10 AM – 5 PM)
📧 info@hspmart.com
🏢 Registered Office:
1112A, 11th Floor, Ansal Bhawan, 16 KG Marg, New Delhi – 110001
🏬 Retail Store:
B-12, Shubham Enclave, Paschim Vihar, New Delhi – 110063